PRIVACY POLICY
We SARJUDAS DIGITAL TRADING AND ESCROW SERVICES PRIVATE LIMITED (hereinafter referred to as “Induspays” or the “Company”), a Company incorporated under the Companies Act, 2013, having its registered office at “A-1002, 10th Floor, Aakash Pruthhvi, Moje Village Vadod, Majura, Pandesara, Surat, Surat City, Gujarat, India, 394221” represented by its members. The creator of this Privacy Policy ensures steady commitment to Your privacy with regard to the protection of your invaluable information.
This privacy policy contains information about its Mobile application Induspays and the web application – https://induspays.in (hereinafter collectively referred to as the “Platform”).
In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.
By visiting https://induspays.in or accessing the mobile application, you acknowledge and accept the practices outlined in this Privacy Policy. All users of the mobile application (the “Application”) or website (the “Website”) are encouraged to read and fully understand our Privacy Policy. By accessing the Application, you agree to be bound by its terms and conditions, and consent to the collection, storage, and usage of your information as detailed herein. Your use of the Induspays mobile application signifies your explicit consent to the use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and forms part of the Terms of Use. If you have any questions or concerns, please contact our Customer Support Desk at support@induspays.in.
ANY CAPITALISED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATERS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.
- DEFINITIONS
“We”, “Our”, and “Us” refer to the Platform and/or Induspays, depending on the context.
“You”, “Your”, “Yourself”, “User”, “Buyer”, and “Customer” refer to natural and legal individuals who use the Website and are legally competent to enter into binding contracts under Indian law.
“Buyers/Customers” refers to any person who avails the services or products of the Merchant and makes the corresponding payment or remittance.
“User” refers to both “Customers/Buyers”.
“Services” refers to the Platform that develops custom Unified Payments Interfaces (UPI) for retailers and businesses to accept online payments.
“Third Parties” refers to any application, company, or individual other than the User and the creator of this Application.
“Merchant Services” refers to the products or services provided by the Merchant to its Customers, for which payments or remittances are made through the Customer’s valid accounts, cards, or bank accounts using Induspays Services.
“Platform” refers to the application for accepting payments via any UPI app.
“Personal Information” refers to any personally identifiable information we may collect from you, such as your name, date of birth, gender, location, and credit/debit card details.
- INFORMATION WE COLLECT
We are committed to protecting your online privacy and recognize the importance of safeguarding your Personal Information. We collect the following types of information:
Personal Data: This includes, but is not limited to, your name and mobile number.
Store Details: This includes your store’s name, location, and category.
Bank Account Information: This includes details such as your IFSC code, bank account number, and PAN number.
Tracking Information: This includes data such as your device’s IP address, device ID, browsing history, URLs accessed, and other interactions with the application.
Application Usage Data: We collect analytics on how you use the application.
This Privacy Policy also applies to data collected from non-registered users, such as browsing behavior and pages viewed. We collect and store personal information provided by you on the site as necessary to provide a seamless, efficient, and secure experience customized to your needs. This information is used for:
Providing the services you have opted for
Communicating account and service-related information
Offering customer care and data collection services
Complying with applicable laws, rules, and regulations
If a service request involves a third party, we may share the necessary information with that third party to fulfill your request. We may also use your contact details to send personalized offers based on your interests and activities. You can opt out of these communications by unsubscribing through the button or by emailing us at support@induspays.in.
You may occasionally provide financial information, such as credit card details or bank account information, through the platform. We ensure that all sensitive data is securely handled via approved payment gateways that are digitally encrypted. This data is stored in our internal servers for a limited time, and deleted upon the expiry of your user membership or upon withdrawal of your consent. We will only use your financial information to complete transactions and will not use it for any other purposes.
Please be aware that online transactions have inherent risks. To mitigate these risks, you should follow security best practices, such as safeguarding your account/login information and notifying customer care of any suspicious activity. You have the right to access, modify, or delete your personally identifiable information at any time, as well as restrict its retention or use, according to your preferences.
- OUR USE OF YOUR INFORMATION
The information you provide will be used to deliver and enhance our services for you and all users.
Internal Records: We use your information to maintain accurate internal records.
Service Provision: We use your data to provide and improve our services.
Service Enhancement: Your information helps us refine and enhance the services we offer.
For more details about the nature of communications, please refer to our Terms of Service. Additionally, your personal and sensitive personal data may be collected and stored by us for internal record-keeping. We may share certain details such as name, location, and phone number of customers with sellers, and vice versa, for the purpose of providing services. Your tracking information, such as IP address and device ID, helps us identify you and gather demographic data to improve our services. We do not sell, license, or trade your personal information. We will only share your personal data with third parties if they are acting on our behalf, or if we are legally required to do so.
- HOW INFORMATION IS COLLECTED
We will clearly identify the purposes for which personal information is being collected, either before or at the time of collection. If the purpose is not communicated to you, you have the right to request clarification from the Company. Until this is provided, you are not obligated to disclose any personal information. We will collect and use your personal information exclusively to fulfill the specified purposes, within the scope of your consent or as required by law. Personal data will be retained only as long as necessary to achieve those purposes. - COOKIES
We use data collection devices such as “cookies” on certain pages of our applications. “Cookies” are small files sited on your hard drive that assist us in providing customised services. Our Application uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your ‘session ID’, which allows our server to recognize your computer and ‘remember’ what you’ve done on the Platform. The benefits of this are:
You only need to log in once if you’re navigating secure areas of the site
Our server can distinguish between your computer and other users, so you can see the information that you have requested.
- 3rd PARTY ANALYTICS
We use 3rd Party Analytics tools to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through our, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google in order to create reports. These cookies do not store your personal data. By using this Application, you consent to the processing of data about you by the 3rd Party in the manner and for the purposes set out above. - EXTERNAL LINKS ON THE APPLICATION
The Application may include advertisements or hyperlinks to other platforms. We have no control over any Applications or resources provided by third parties. You acknowledge and agree that Induspays is not responsible for the availability or content of such external sites. We recommend that you review their individual privacy policies. - YOUR RIGHTS
Unless subject to an exemption, you have the following rights with respect to your personal data:
The right to request a copy of your personal data which we hold about you.
The right to request corrections to any personal data if it is found to be inaccurate.
The right to withdraw Your consent to the processing at any time.
The right to object to the processing of personal data.
- CONFIDENTIALITY
You further acknowledge that the Platform may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so to the appropriate authorities. - OUR DISCLOSURE OF YOUR INFORMATION
We shall disclose details including but not limited to Name, Location, Phone number, etc. of the Customers to the Sellers and Name, Phone number, etc. of the Sellers to the Customers for the purpose of provision of Services.
Law and Order: We cooperate with law enforcement inquiries. We can (and you authorise us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
- ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
Following registration, you can review and change the information you submitted, except mobile number and other unique identifiers such as Bank account details or PAN number. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes or troubleshoot problems. - CONTROL OF YOUR PASSWORD
You are entirely responsible for maintaining the confidentiality of your password. If you lose control of your password, you may lose substantial control over your personally identifiable information. If your password has been compromised for any reason, you should immediately change it. - SECURITY
We treat data as an asset that must be protected. We employ many different security techniques to protect such data from unauthorised access. However, no security system is impenetrable. Induspays cannot guarantee the absolute security of our database or that your information will not be intercepted during transmission over the Internet. - AMENDMENT
Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be available at the Platform. - CONTACT US
If you have any questions or concerns about this privacy policy, please reach out to us via email at support@induspays.in.
Data Retention Policy:- Data retention period is 6 months. We collect and generate various data points about you. Data by which you are identified is termed as “Personal Data”. Your Privacy is of utmost importance to us. We are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.